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Privacy Policy

Last Updated: May 25, 2026

1. Information We Collect

  • Account Data: Name, email address, and authentication details when you sign up using Google or email.
  • Conversation Data: The text, voice, and image prompts you submit to Mosaic AI, which are necessary to generate responses and maintain your conversational memory.
  • Payment Information: Processed securely via PayPal or Razorpay. We do not store your full credit card details on our servers.

2. How We Use Your Data

We use your data strictly to provide and improve the Mosaic AI experience. Your conversational data is used to build your "Permanent Memory" so the AI remembers your context across sessions.

We do NOT sell your personal data to third-party advertisers. All operations comply with industry-standard user data privacy protections.

3. Data Security and AI Models

Your prompts are sent securely to our API providers (e.g., OpenAI, Anthropic, Groq, DeepSeek) via encrypted API channels to generate responses. We enforce strict enterprise-grade privacy agreements with these providers, ensuring your data is not used to train public foundational models.

4. Your Rights & Data Erasure

You have the right to access, export, or completely delete your data at any time. You can request a full wipe of your "Permanent Memory" and account data by contacting our support team or using the deletion tools within the application.

5. Contact Support & Inquiries

For any inquiries regarding your privacy, data deletion, or general support, please reach out to us:

Support Email: mosaic.ai.companion@gmail.com

Physical Address: Mosaic AI, Virtual Presence Worldwide, Based in Bengaluru, Karnataka, 560001, India.